Shipping policy

Thank you for supporting original artwork by Raquel Roysdon. Each piece is handled with great care to ensure it arrives safely and beautifully.

Processing time -

Orders are typically processed within 3 - 7 business days. Original artwork may require additional preparation time to ensure proper packaging and protection.

You will receive a confirmation email once your order has shipped.

Shipping Methods -

We ship through trusted carriers such as USPS, UPS or FedEx. Shipping method may vary depending on size, weight, and destination of artwork.

Tracking information will be provided once your order is shipped.

Packaging - 

All artwork is carefully packaed to protect it during transit.

> Original paintings on canvas are securely wrapped and boxed.

> Works on paper may be shipped flat or rolled in protective tubes.

> Prints and Framed canvases are shipped via 3 party shippers.

Our goal is to ensure your artwork arrives in excellent condition.

Shipping Rates -

Orders within the United States typically arrive with 3 - 7 business days after shipment, depending on carrier. Rates are Free within the USA.

International Shipping -

We offer international shipping to select countries.

Please note:

> Delivery times may vary

> Customs fees, duties, or taxes re the responsibility of the buyer

> Delays due to customs are beyond our control

Damages or Lost items -

We take great care in packaging your artwork, however, if your oder arrives damaged, please contact us with 

Please include:

>Photos of the damaged item

>Photos of the packaging

>Your order number

We will work with you to resolve the issue as quickly as possible.

Incorrect Shipping Information -

Please ensure that your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Delivery issues -

Once an order has been marked as delivered by the carrier, we are not responsible for stolen or missing packages. Please ensure a sexure delivery location.

Contact Information -

If you have any questions about your order, please contact:

Raquel Royson

Email: hija4@mac.com

Website: raquelamaral.com